Data security is a high priority for mysms. We take reasonable technical and organizational measures to protect the security of your personal information against loss, misuse and unlawful behavior. This includes appropriate encryption, secure storage of your information on mysms servers, and limited access to authorized employees only. More information on the use of data can be found in our Privacy Policy.
In addition to using mysms on your smartphone, you can also use mysms on your iPad.
Requirements:
- You own an iPhone, Android or Windows Phone
- You have an active data or wifi connection on your smartphone
- You own an iPad using iOS 5.0 or later
This is how the installation works!
On the one hand we sell our desktop and tablet apps at a premium (detailed information about this strategy is available on our blog). On the other hand, we work with mobile carriers and handset manufacturers. In these partnerships mysms acts as a service provider.
Currently, it is not possible to register on the iPad. To create a mysms account, first download mysms on your iPhone, Android or Windows Phone and create an account there. Afterwards, you can log in on your iPad with your registered data.
Add a new contact or apply contact changes in your stock contact app and perform a manual sync in your mysms settings. After the sync has completely finished, your new contact or the changes will be displayed in mysms.
If you use mysms on other devices in addition to your smartphone, you’ve got the same sending options available as on your mobile. Depending on your smartphone, supported sending options vary. Here you’ll find the sending possibilities that are provided for your smartphone: Android Phone, iPhone, Windows Phone.
1. Click on the 
Button next to the text field of your mysms message.
2. Choose whether you want to take a photo or select one from your camera roll.
3. Next, pick the picture you want to send.
4. Insert your recipient and text and there you go!
You can send 4 pictures per mysms message, 10 MB maximum per attached picture.
To start a group conversation with other mysms users, you need to create a new group first. Add up to 50 mysms friends to your group.
On the top bar you will find an icon which shows your mysms friends. Here you can create a group. Find an appropriate name and invite your friends. Now you can start a group chat.
If you do not get notifications, most of the time the reason is that notifications have been disabled in the settings.
1. Open iPad settings
Open your iPad settings and click on „Notifications“.
2. Activate notifications
Tap on mysms to check, if the option „Notifications Center” is on. This is the prerequisite to receive notifications. You can choose whether you would like to receive notifications as banner or alerts. In addition, it is possible to activate the badge app icon (red icon with number of new messages), the sound and the view in lock screen.
These are the most common reasons for an incomplete sync:
- Inactive or weak data connection or Wi-Fi on your smartphone.
Perform a manual sync in the mysms settings on your smartphone and re-login in the tablet/web app after the sync has completely finished. - For Android: GoSMSPro is installed on your Android smartphone.
Open “Menu” - “Settings” - “Advanced” - “Receipt Settings” and deactivate “Disable other message notifications”
In case you are experiencing issues with sending remote texts, we’ve got a criteria list that we would like you to check:
- Enabled background data (Android settings)
- No power saver app or energy saving mode (stable data connection even in sleep mode)
- Stable data connection on your phone. Try if there is a difference when using your mobile data connection or Wi-Fi. If you're experiencing the problems only in Wi-Fi mode you should try to install the app GCM Wifi Fix on your phone.
- Latest version of mysms
- Android version 2.2 or greater
- Connected Google (Gmail) Account on your mobile (to wake up your phone)
- Original Android operating system (OS) installed
- Task killer, power saver or virus scanners can interfere the functionality of mysms
- In some cases a complete uninstall and a new reinstall will solve the problems.
If you can confirm all these points, contact us via email.
Need more help?
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Here you can post questions, suggest new features, vote for existing ideas and provide us with general feedback about mysms.
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