Lately we’ve got several requests from our users claiming that some of their contacts are not synchronized to the mysms web app. You might have already recognized this problem. In some cases numbers are shown instead of contact names in your mysms web app. Or you might not be able to find your contact when you’re sending a new message from the web.

The source of this issue lies outside of mysms, in your contact app on your Android. In order to guard against confusion we’d like to give you a step by step solution on how to get all your contacts to all your mysms apps.